We’ll be the first to admit that technology can be a headache. There is never a great time to have IT issues. And our Insurance Agency client couldn’t agree more. They came to us when they started to have issues with a new computer. The new technology that was supposed to be fast was slow and causing them not to be as productive as they could be in the office. It was creating major frustration, and more importantly, it was impacting their timeliness to their clients.